NEED ACCESS TO 300+ Non Phone Remote Jobs?
CLICK HERE ⬅️⬅️⬅️⬅️⬅️
1. OPPFI - Hiring for Chat Associates
Why OppLoans?
OppLoans is a socially responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $100M+ in AUMs. Recent accolades include being named one of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for nationally by Glassdoor.
Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB!
Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews!
What You Get to Do:
As part of a dynamic and engaging team, the Chat Advocate is responsible for communicating with customers via live chat and answering questions pertaining to the loan application process. Your day will consist of responding to general questions, assisting with troubleshooting the bank verification step, uploading emailed documents, and/or requesting additional documents as needed.
Key Responsibilities:
- Drive business through excellent customer service at every step of the application process
- Build relationships via electronic communication
- Using provided resources to help navigate customers through the Instant Bank Verification process
- Review and evaluate customer’s financial documents and research financial history
- Collaborate with Underwriters and Loan Advocates to process loan applications in an expedited fashion
- Identify process bottlenecks, inefficiencies, and suggest improvements
- Act as a subject matter expert regarding the application process
- Answer chats in a timely manner
- Work within multiple chats simultaneously
- Identify useful documents required for the application process
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
- Handle a wide variety of customer inquiries via online chat
- Provide accurate information about the products and services via online chat
- Narrow down on appointment information to schedule appointments
- Capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review
- Develop and maintain a knowledge base of the evolving products and services
About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
- Captures and validates more complex data.
- Pre-adjudicates documents and corrects data as required.
- Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps. Conducts additional searches to extract accurate data and inputs the same.
- Completes assignments using multiple source documents to verify data or use additional information to do the work.
- Follows up on pending documents involving analysis.
- Return erroneous electronic data forms to the customer for additional information
- Full Time Employment
- Pay rate starting at $11.00 per hour
- Career Growth
- Full Benefit Options
- Great Work Environment
- Working for a fortune 500 company
0 Comments