Fanatics - Remote Fan CSRs paint $20-$25 per hour

 

Responsibilities:

• Liaise between Fanatics Collectibles and consumers by supporting all inquiries and issues.
• Model exemplary service through telephone, email, and direct mail channels.
• Delight consumers: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction.
• Build and maintain relationships with repeat consumers.
• Develop a thorough knowledge of Fanatics Collectibles’ product portfolio and release calendar.
• Additional duties as assigned.

Qualifications:

• Positive, consumer-minded individual with a passion to serve.
• General knowledge of trading cards and collectibles industry.
• Strong problem-solving abilities and attention to detail.
• Excellent interpersonal, verbal, and written communication skills.
• Able to multitask, prioritize, and manage time effectively.
• Proficiency in MS Word & Excel.
• Willingness to work through phone and e-mail interactions with customers.
• Willingness and ability to work flexible hours, including evenings and weekends.

$20 - $25 an hour

The salary range for this position is $20- $25/hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

APPLY NOW - CLICK HERE