Job Type
Full-time
Description
The Order Processing Specialist is responsible for receiving, analyzing, and transmitting client orders for background screening to the next processing stage.
Key Responsibilities:
- Review orders submitted by clients to ensure accurate ordering of services.
- Review and interpret incoming search results from a variety of sources and in various formats to determine whether the information is reportable.
- Order searches and services on backgrounds in accordance with client instructions and company protocol.
- Participate in any required seminar, classes, and/or courses that are relevant to the position including FCRA basic certification.
- Must willing to learn company products and become a Subject Matter Expert (SME).
- Other duties as assigned.
Requirements
Education/Experience:
- Required: High School Diploma or equivalent.
- Required: Minimum one year of data entry and/or related experience.
- Preferred: One year experience working in the background industry.
Qualifications/Skills:
The requirements listed below are representative of the knowledge, skills, and/or abilities for this position.
- Detail oriented.
- Exceptional written and oral communication skills.
- Team player.
- Strong interpersonal skills.
- Proficiency in Microsoft Office Suite applications.
- Proficiency in the use of the Internet and Web Browsing.
Benefits:
- Work with a great team of likeminded thinkers who are Customer Obsessed.
- Health benefits with employer contribution (Medical/Vision/Dental/Supplemental).
- 401k (with company match).
- Paid Holidays and Paid Time Off (PTO).
- Sick Time
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