‼️Non-phone‼️
Compensation: $10.00 - $13.00/hr part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).
Available Shifts:
Morning (Start between 8am-10am EST)
Midday/Afternoon (Start between 11am-2pm EST)
Evening (Start between 4pm-6pm EST)
Specific Duties, Activities, and Responsibilities:
Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
Maintain 95% or above accuracy in response handling
Required Skills/Abilities:
Exceptional attention to detail, high standard of excellence/perfection
Comfortability on a computer, proficient typing skills (can’t hunt and peck)
Proficient in emojis (this isn’t a joke, our users use emojis 💩)
Good grammatical, spelling, and logic skills.
Exceptional verbal, communication, and written skills.
Reliable and responsible to a designated schedule (unreliability will not be tolerated)
Must have reliable internet/wifi and a computer with up-to-date software.
** Must be currently living in the U.S. / are authorized to work in the U.S.
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