Title: Case Entry Specialist
Location: Remote within US
Schedule: Tuesday - Saturday 11am-8pm
Salary: $18
Job Description & Responsibility
- Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy
- Monitor shared inboxes and internal request dashboards
- Receive and document incoming emails, calls, tickets, or voicemails
- Follow up with the client or internal staff via email or phone for additional information as requested
- Export and upload documents within Versalus Health proprietary system
- Cross-trained in various functions within the department to support other teams as needed
- Other responsibilities as requested by management
- Equipment provided to do the job from your home office with a secure internet connection
Skills Required
- Detailed oriented
- Proactive and self-directed
- Shows initiative and responsibility in taking the necessary steps towards problem resolution
- Meets or exceeds both quality expectations
- Works independently but also a team player
- Extremely organized and action-oriented
- Excellent critical thinking skills
- Demonstrates strict adherence to HIPAA/HITECH compliance
Education/Experience
- High School Diploma or equivalent required
- Bachelor’s degree preferred
- Prior knowledge of accessing hospital EMR’s preferred
- Experience working with Salesforce, a plus
- Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills
- Ability to maneuver between multiple screens
Physical Requirements:
May be expected to sit at a desk for long hours. Must have a private and secure space to work, including a secure Internet connection. Repetitive movement of hands and fingers – typing and/or writing. Occasional standing, walking, stooping, kneeling, or crouching. Ability to reach with hands and arms, talk, and hear. Exert up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
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