SALES & RESERVATIONS AGENT (FULL TIME)
U-Haul is seeking dedicated, energized professionals to work remotely (work from home) who handle back-to-back inbound calls, matching U-Haul products and services with Customer needs. Sales & Reservations Agents work within defined guidelines, including following a script and advisories, to facilitate a seamless and efficient Reservation process and Customer journey.
Scheduling:
Available to work 40 hours per week, Monday - Sunday with a primary focus of Friday, Saturday, and Sunday: 6:00 AM - 2:30 PM (shifts in Arizona time).
Available to work at least one weekend dayper week. Priority will be given when providing availability on Friday, Saturday, and/or Sunday.
Working holidays is required to provide support for Customers year-round. On said holidays, scheduling outside your availability to meet business needs may be required.
Initial Education/Training: Our paid, comprehensive, three-week education program is fast paced and builds upon your existing skill set to prepare you to independently serve U-Haul Customers. Education includes Instructor-led class discussions, role-play, games, simulations, videos, and e-learning modules through U-Haul University. Our Instructors have all been on the front-line; therefore, relate and will help support and prepare you as you begin to perform your job duties, including taking live Customer calls the first week.
Compensation: Earn hourly base pay of $13.00 plus discretionary sales bonus, with the potential to earn $17-20 per hour and the opportunity for base pay merit increases based on performance (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws).
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