About the role - Non Phone
✅ Salary: $48,000
📍 Remote: This position offers the flexibility to work from anywhere in the United States.
Available shifts are 8:00 am - 4:00 pm, 12:00 pm - 8:00 pm, and 4:00 pm - 12:00 am EST. Enjoy a 5-day, 40-hour work week with a monthly rotating schedule.
As a Customer Support Specialist, you're the go-to person for our users and creators, fielding their questions through live chat on Intercom. You'll be the hero who troubleshoots and resolves issues, making sure every response is clear, comprehensive, and leaves our customers smiling. If a problem needs a bit more brainpower, you’ll team up with colleagues to find the perfect solution and escalate when necessary. Your mission? Keep our customers thrilled with fast, friendly, and effective support.
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